Terms of Use | Al-Itqan

Keeping policies current Al-Itqan keeps its policies, safeguarding approach, and online service arrangements under review as services develop.

Online services

Classes are delivered online through private class links shared after confirmation. Counselling and family guidance sessions are delivered through a private Al-Itqan counselling room after booking confirmation.

Admissions and access

Registering interest does not guarantee a place. Enrolment, teacher allocation, timetable, access, and payment arrangements are confirmed by Al-Itqan.

Class quality and feedback

Classes are supervised by Al-Itqan's senior Islamic education lead to support quality, safeguarding, and consistency. Teacher feedback is reviewed by Al-Itqan before it is shared with students or parents.

Conduct

Students, parents, teachers, and visitors are expected to use respectful language, follow safeguarding expectations, attend punctually, and use Al-Itqan communication routes.

Approved communication channels

To help protect learners, families and teachers, communication about classes, progress, concerns, timetable changes or advice should take place through Al-Itqan's approved channels. Parents, learners and teachers should not arrange private direct contact outside the institute's agreed communication process. For support, concerns or requests, please contact support@alitqan.org.uk or use the approved Al-Itqan contact route.

Changes

Al-Itqan may update services, pricing, policies, schedules, and access arrangements where required, with appropriate communication to affected users.